FAQs

No fluff. Just real answers to the real questions people ask about Connexteck.

General Frequently Asked Questions

1. What is Connexteck all about?
Connexteck is a forward-thinking tech company focused on delivering innovative digital solutions that help businesses grow smarter and faster.

2. Where is Connexteck based?
We’re headquartered in Canada, with growing teams and operations across multiple regions including Uganda and Rwanda.

3. Who are your typical clients?
We work with startups, SMEs, and large enterprises across industries such as fintech, health-tech, education, and more.

Services

4. What services does Connexteck offer?
We specialize in web development, app development, cloud services, digital transformation consulting, and custom software solutions.

5. Do you offer end-to-end project development?
Absolutely. From idea validation to launch and maintenance, we handle the full lifecycle.

6. Can you upgrade or improve our existing systems?
Yes — whether it’s modernizing legacy systems or enhancing current platforms, we’ve got you covered.

Business & Process

7. How does your process work?
We start with a discovery phase, followed by planning, design, development, testing, and deployment. Transparent communication is key throughout.

8. What’s the typical turnaround time for a project?
It depends on the project’s scope, but we provide clear timelines and stick to them.

9. Do you provide post-launch support?
Yes, we offer ongoing support, maintenance, and optimization services.

Pricing

10. How much do your services cost?
We offer custom pricing based on your needs and project complexity. Contact us for a free quote.

11. Is there a consultation fee?
Nope — the first consultation is always free.

Security & Confidentiality

12. How do you ensure my data is secure?
We follow strict industry-standard security practices and offer NDAs for peace of mind.

13. Will my idea remain confidential?
100%. We respect intellectual property and confidentiality at every level.