Services

CONSULT TO OPERATE MODEL

CoNext™ Consultancy

Transform your operations through proven methodology. Redesign Customer Experience and Global Business Services with data-driven excellence.

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Customer Experience Transformation (CoCX™)

Design and deliver experiences that build loyalty and revenue, from front-line interactions to back-office support.

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SenseAI™ Governance

Provide essential human oversight for AI systems to ensure accuracy, ethics, and regulatory compliance.

Our SenseAI™ Audit service combines intelligent monitoring with expert human judgment to detect bias, validate outputs, and identify risks before they impact your business. We deliver comprehensive governance recommendations and establish frameworks that build trust in your AI deployments while meeting evolving compliance requirements.

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Capability Acceleration

Deploy skilled Global Business Services professionals in weeks, not months, to accelerate your operational capabilities. Our talent pools span Finance, HR, Customer Operations, IT, and specialized functions, with each professional trained in critical thinking, data literacy, and operational excellence.

We offer flexible engagement models from individual placements to complete embedded teams (Pods) that integrate seamlessly with your operations and culture.

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Connex Training Program

Build the workforce of the future through our comprehensive Connex Training Program that prepares professionals for the AI-driven economy. Our curriculum covers data analytics, AI literacy, operational excellence, ethical decision-making, and leadership skills. We combine technical training with soft skills development to create globally competitive professionals who drive innovation, adapt to change, and deliver exceptional results in modern business environments.
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FAQ

They provide comprehensive IT solutions including IT strategy consulting, managed IT services, cybersecurity solutions, technical support, and business process outsourcing.

ConnexTeck Rwanda is based in Canada but has sister offices in Kigali, specifically in the Gasabo District, placing it at the heart of Rwanda’s tech ecosystem and now a recently established a footprint in Uganda, Kyangocya.

ConnexTeck Rwanda was founded in 2022, marking it as a relatively young and agile player in the IT services industry.

The company operates with a team of approximately 11 to 50 employees,We operate in a hybrid system allowing for a focused and personalized approach to client projects.

Services are designed for a diverse clientele—from small and medium-sized enterprises to larger organizations including government institutions —seeking to enhance their digital operations and security.

We offer proactive cybersecurity solutions including vulnerability assessments, multi-factor authentication, and real-time threat monitoring to help safeguard client data and systems.

Yes, ConnexTeck offers ongoing support and management of IT infrastructure, ensuring that client systems remain secure, efficient, and up to date.

You can connect with them via their official website (connexteck.com), LinkedIn, or Instagram. Direct contact details are typically available on our website or via our social profiles.

Absolutely. We work closely with clients to develop tailored IT strategies that align with business goals and drive digital transformation across various industries.

Their localized expertise, agile approach, and focus on both strategic consulting and hands-on technical solutions make them well-equipped to meet the digital challenges faced by Rwandan businesses.

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