━ Our GBS Services
TAILORED SOLUTIONS TO POWER YOUR BUSINESS OPERATIONS.
Companies choose Global Business Services (GBS) to streamline processes, cut costs, and access specialized expertise while focusing on core growth activities.
GBS brings together people, process, and technology—allowing Connex to manage functions such as customer experience, finance and accounting, human resources, and digital operations under one strategic model.
At Connex Technology, our service offerings are carefully built for scale, quality, and strategic impact. We deliver Global Business Services (GBS) that streamline your operations, elevate customer experience, and drive bottom-line performance. Below are our core service lines:
Consultation Service – CX & GBS Strategy
- Deep-dive assessment of your customer experience and internal business operations.
- Design & implementation of CX and GBS frameworks aligned to your growth goals.
- Process re-engineering to eliminate inefficiencies, reduce cost, and improve service delivery.
- Change management, KPI definition, and roadmap planning to ensure sustainable execution.
GBS Service – Back-Office & Talent Augmentation
- Scaling back-office functions like finance, HR, operations, and admin with skilled teams.
- Flexible staff augmentation to support surges, special projects, or skill gaps.
- Recruiting, onboarding, training, and managing teams so you don’t have to deal with the friction.
- Multi-lingual & culturally aligned talent to serve both global clients and local markets.
SensAI Services – AI Audit & Insights
- AI audit: evaluate existing AI systems and workflows to identify risks, biases, inefficiencies.
- Intelligent automation: implementing tools that reduce manual work, improve accuracy, and speed responses.
- Real-time monitoring & analytics to turn operational data into actionable insights.
- Predictive insights so you can anticipate issues before they become problems and plan proactively.
Data Management
Efficient data storage, processing, and analytics solutions, ensuring businesses can leverage their data for actionable insights and informed decision-making.
HR Solutions
We provide recruitment, training, and employee management services..
Digital Marketing
We offer SEO, social media management, online advertising, content creation, and digital strategy development.
FAQ
What services does ConnexTeck Rwanda offer?
They provide comprehensive IT solutions including IT strategy consulting, managed IT services, cybersecurity solutions, technical support, and business process outsourcing.
Where is ConnexTeck Rwanda located?
ConnexTeck Rwanda is based in Canada but has sister offices in Kigali, specifically in the Gasabo District, placing it at the heart of Rwanda’s tech ecosystem and now a recently established a footprint in Uganda, Kyangocya.
When was ConnexTeck Rwanda established?
ConnexTeck Rwanda was founded in 2022, marking it as a relatively young and agile player in the IT services industry.
How large is the team at ConnexTeck Rwanda?
The company operates with a team of approximately 11 to 50 employees,We operate in a hybrid system allowing for a focused and personalized approach to client projects.
Who can benefit from ConnexTeck Rwanda’s services?
Services are designed for a diverse clientele—from small and medium-sized enterprises to larger organizations including government institutions —seeking to enhance their digital operations and security.
How does ConnexTeck Rwanda support cybersecurity for its clients?
We offer proactive cybersecurity solutions including vulnerability assessments, multi-factor authentication, and real-time threat monitoring to help safeguard client data and systems.
Does ConnexTeck Rwanda provide managed IT services?
Yes, ConnexTeck offers ongoing support and management of IT infrastructure, ensuring that client systems remain secure, efficient, and up to date.
How can I get in touch with ConnexTeck Rwanda?
You can connect with them via their official website (connexteck.com), LinkedIn, or Instagram. Direct contact details are typically available on our website or via our social profiles.
Can ConnexTeck Rwanda help with IT strategy and digital transformation?
Absolutely. We work closely with clients to develop tailored IT strategies that align with business goals and drive digital transformation across various industries.
What sets ConnexTeck Rwanda apart from other IT service providers?
Their localized expertise, agile approach, and focus on both strategic consulting and hands-on technical solutions make them well-equipped to meet the digital challenges faced by Rwandan businesses.
